Metrics
2 Min Read Metrics Services Catalog Click here to view the FY26 Services Catalog The catalogs provide service description, chargeback rate, unit of measure, and service level indicators for each NSSC service. Service Level Agreement (SLA) Click here to view the Service Level Agreement The SLA provides information about roles, responsibilities, rates, and service level indicators for all NASA Centers. The SLA is negotiated on an annual basis in line with the fiscal year. A sin
The FY26 Services Catalog outlines details for NSSC services, including descriptions, charges, and service level indicators. A Service Level Agreement (SLA) is in place, detailing roles, responsibilities, and service metrics for all NASA Centers. The SLA is reviewed annually and signed by key NASA officials. It covers areas like financial management, procurement, and information technology. Training purchases have been moved to the OLC & Training section of the bill. Special projects are now consolidated into a single bill with funding details. Utilization reports are listed for various months in FY2026, FY2025, and FY2024.
This information is critical for understanding how NASA centers access and manage services, ensuring transparency and accountability in operations.
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