'Scared to Go to Work': Shop Assistant Details Customer Abuse

Finnola Tzagorakis shared her harrowing experience of customer abuse, expressing fear about going to work. Her testimony came as Members of Parliament debated measures to tackle the abuse faced by individuals in customer-facing roles. Tzagorakis's story highlights the psychological toll and safety concerns that retail and service workers often endure due to aggressive or abusive customer behavior.

Testimonies of workplace abuse, especially from customer-facing roles, raise awareness about employee welfare and the need for stronger protections against harassment.