New Regulations Target Telemarketing for Utilities and E-commerce Free Returns
Da oggi, 19 giugno, gli operatori che vogliono contattare una persona devono dimostrare che l’ha richiesto direttamente o che è già un cliente. Cambiamenti anche per l’e-commerce: scatta la funzione del recesso gratuito per chi compra online
Starting today, June 19th, telemarketing companies must obtain direct consent from individuals before contacting them for utility contracts, or verify they are existing customers. This new regulation aims to curb unsolicited sales calls. Additionally, changes are being implemented for e-commerce, introducing a free return policy for online purchases. These measures are designed to enhance consumer protection and rights in both the telecommunications and online retail sectors. The regulations seek to provide consumers with greater control over unsolicited contact and facilitate easier returns for online shoppers.
New regulations are being introduced to protect consumers from unsolicited telemarketing for utilities and to enhance rights for online shoppers with a new free return policy.
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