Supermarkets are going back to the future
Buying groceries at a big supermarket is a relatively new phenomenon. Prior to the early 1900s you would have done your shop in the small, family-owned, butchers, bakeries or greengrocers that lined our high streets. Now, online shopping, “dark stores” and AI chatbots are helping with your groceries, and supermarkets are adapting. It might sound exciting, or terrifying, but what we’re most interested in is what happens next. Will we trade choice, autonomy and our health for c
Buying groceries at a big supermarket is a relatively new phenomenon. Prior to the early 1900s you would have done your shop in the small, family-owned, butchers, bakeries or greengrocers that lined our high streets. Now, online shopping, “dark stores” and AI chatbots are helping with your groceries, and supermarkets are adapting. It might sound exciting, or terrifying, but what we’re most interested in is what happens next. Will we trade choice, autonomy and our health for convenience? And will we even have a say when huge corporate profits are at stake? ➡️ Click here to read the full interactive story Gary Mortimer has received past funding from the Building Employer Confidence and Inclusion in Disability Grant, the AusIndustry Entrepreneurs' Program, the National Clothing Textiles Stewardship Scheme, the National Retail Association and the Australian Retailers Association. He is an independent director and board chair of Services and Creative Skills Australia, a federally-funded jobs and skills council. Paul J. Maginn does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.
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