FamilyMart Malaysia apologises, suspends worker filmed throwing hot soup at Grab rider
FamilyMart in Malaysia has taken immediate disciplinary action by suspending an employee who allegedly threw hot soup at a delivery rider, as seen in a viral video. The popular Japanese convenience store chain has apologised for the employee’s actions and for the delay in providing an update. “We have attended to the well-being of the delivery rider, cooperating fully with the authorities in their investigation and continued our own internal investigation and Domestic Inquiry
FamilyMart Malaysia has suspended an employee following a viral video that showed the individual throwing hot soup at a Grab delivery rider. The convenience store chain issued an apology for the incident and for any delay in addressing the situation. They confirmed that they have addressed the well-being of the delivery rider and are cooperating with authorities. FamilyMart is also conducting its own internal investigation and domestic inquiry.
This incident highlights the importance of respectful treatment and safety for delivery personnel and reflects how businesses respond to employee misconduct captured on video.
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